LAILA Co., Ltd.
1-5-2E, Sarugaku-cho, Shibuya-ku, Tokyo 150-0033, Japan
Cancelling/Returning of Products
If you wish to exchange or return purchase, please inform us via e-mail within 3 days after you received it.
■ Please note that is unacceptable any returns or exchanges as follows:
・We will not accept any returns and exchanges which have already been opened.
・In case of there is no differ between description of the item and actual goods.
・If wish to return or exchange purchase, please contact us within 3 days after delivery. We do not accept if it is delayed.
・Please make sure that custmomer have to arrange to re-send prompty after your return request has been confirmed.
Extra fees without payment for goods
(Shipments in Japan): Postage and bank transaction fees are paid by the customers.
(Overseas): Postage and import duty are paid by customers.
(Shipments in Japan): Bank transfer, Paypal, Credit cards(VISA, MASTER, AMEX), e-collect(cash on delivery service)
(Overseas): Paypal or Credit cards(VISA, MASTER, AMEX)
Payment due date
Please make the payment within 7 days after order has been placed via confirmation e-mail.
We will ship within 3 working days after order and payment has been confirmed.